Frequently Asked Questions... and Answers

What is your address?

21 Anson Rd Observatory Cape Town (Link to Map)

What time do you open and close?

From Monday to Thursday we open at 11:00 and close at 21:00, On Friday we open at 11:00 and close at 18:00 and Saturday and Sunday we open at 10:00 and close at 18:00.

Are you open on public holidays?

We are open on all public holidays from 10:00 till 18:00, we are only closed 2 days a year Christmas day and New years day.

What are your prices?

Well our price structure is as follows, (Price Grid)

How do I get started?

We offer a complete introductory course where we teach you the basics you will need to know for top-roping in our gym. From how to put on the harness and correctly tying the knots to how to belay. After the intro Course you will be given 7 DAYS FREE in our gym…The Intro Course is run mainly on Mondays and Wednesdays from 6pm to 8pm (link to Courses and instruction)

Do you offer further training?

YES, we offer a "Lead" course where you will be introduced to sport climbing, (link to Courses and instruction)

Is there anything else I can do after I have done my lead course?

YES, We offer 2 courses to our customers who have either passed both the Top Rope and lead test or who have participated in both intro and lead courses, we offer a technique and abseil and anchors course.

Can my child climb with me?

Yes. The youngest a child can be is 5.

What can my child do at CityROCK?

We have a couple of options for kids, The first one is the option of DIY Bouldering, where the child will be given Shoes and a harness and allowed to do our boulder section and automatic wall. We also have term and holiday programs, going from beginner, intermediate and advanced. (Link to Kids)

Can my child have there birthday at CityROCK?

Yes, We have a birthday option for kids as young as 5. We run the birthdays only on Saturdays and Sundays, it is run over two hours in one of our 3 time slots (10 - 12, 13 - 15 or 16 - 18) We take a minimum of 6 and max of 25 kids for the birthday bookings. On the day the kids will be given 1 ½ hours with the instructors and then the last 30min is left to the parent(s) to do birthday cake and eats and so forth. (Link to Kids)

Do you have memberships at CityROCK?

We have 2 membership options, The first on is a debit order membership, the second is an upfront payment for a full year membership. With the debit order and the full year membership you get a couple of perks, Discount in our shop, discount on our courses. Along with some vouchers when you receive your membership card.

Do you have food and drink at the gym?

Yes we sell drinks from cokes and powerades to just juices, we also sell biscuits, chocolates and Chips

Can anyone climb?

YES, anyone from the age of 5 to 105 can climb, any fitness level and any strength.

Do you run corporate programmes?

Yes we do, for more info email tarryn@cityrock.co.za

Do you do gift vouchers?

Yes we do, for both gym and shop for information call us on (021) 447 1326

Do you ever hold functions outdoors?

Yes, in the summer months we run what we call "Crag Days", Info is usually in the gym of these events.

What types of climbing can you do at the gym?

We have 3 kinds of climbing in our gym, We have bouldering, top rope climbing and sport/ lead climbing.

What is bouldering?

Bouldering is climbing short routes usually on small rock features or boulders, no ropes needed.

What is top roping?

Top roping is where you climb routes with a rope at the top of the wall. So IF you fall you are caught as soon as you drop.

What is lead or sport climbing?

This is where you climb a route with a rope attached to you from the bottom and as you climb you clip the rope into what we call quick draws, essentially "leading" the rope up the wall.

What types of yoga do you have?

We have 2 styles, Hatha and Ashtanga.

Do we have to pay to watch our friends climb?

No, you may come in and watch your friends and take a look around.

Do you sell climbing gear?

Yes, we have a full climbing shop, we have everything from shoes and chalk to quick draws, cams and even grips for climbing walls.

Can I rent gear from CityROCK for outdoor use?

Yes we rent out shoes, harness's, helmets and crashpads.

If we pass the test for either belaying or lead climbing can we then do it outdoors?

All courses and tests within our gym qualifies you for indoor climbing only.

If we do not have a climbing partner to belay us can a staff member belay for us?

Yes, If you book 24 hours + in advance, you can book with an instructor for an hourly fee OR you can come in and use our automatic belay wall.

It has been a while since I last climbed. Do I need to take the Belay test again?

That would be a good idea. It is always good to refresh your skills and retake the Belay test before climbing again.

Can I teach a friend how to tie a figure eight knot and how to belay?

Yes, you can teach a friend how to tie the figure eight and how to belay but they will still have to pass our test before climbing.

How much does the Belay test cost?

The Belay test cost is here (Price Grid). After passing the class you only need a day pass and a harness . Climbing shoes are optional, though we recommend wearing some kind of tennis shoe. No sandals.

What is the Belay test?

The Belay test is our way of making sure that every climber has the skill and knowledge to safely climb and belay before using our gym. Ask a CityROCK staff member for a Belay test and he or she will verify that you know how to tie yourself in and how to properly belay. After passing the test you're ready to climb.

I'm a first time climber and want to know if I should take the Basic Safety class?

Yes, the Basic Safety class is designed for first time climbers. In less than an hour we will teach everything you need to know to safely climb indoors. After the course you will be able to pass the Belay test.